Millers Pharmacy is a group of community pharmacies operated by Secret Potions Ltd, providing NHS and private pharmacy services.
📍114 Belgrave Road, Stoke-on-Trent, ST3 4LR

We process personal data including:

• Your name, date of birth and contact details

• Information about prescription medicines

• Information relating to pharmacy and healthcare services we provide (for example dispensing services, medication reviews, flu vaccinations and other clinical services)

We use your information for the following purposes:
 

Your care
To provide pharmacy services and healthcare to you and, where appropriate, to share relevant information with your GP and other organisations within the NHS involved in your care.

Payments
To support payment claims and reimbursement by sharing necessary information with the NHS Business Services Authority, other NHS bodies and, where applicable, local authorities. Limited information may also be shared with authorised external organisations responsible for validating and checking the accuracy of payments.

Management and governance
To ensure we meet professional, contractual and regulatory standards. This may involve sharing limited information with NHS bodies, local authorities and approved external organisations responsible for audit, assurance and service quality.

We process your personal data under UK GDPR on the basis of:

• Article 6(1)(e) – performance of a task carried out in the public interest

• Article 9(2)(h) – provision of health or social care and management of healthcare systems

A registered pharmacist is responsible for maintaining the confidentiality of your information.

We retain your information in line with the NHS Records Management Code of Practice and other legal and professional requirements.

You have the right to:

• Access a copy of the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request restriction or erasure of data where applicable

• Object to processing in certain circumstances

Requests are generally provided free of charge.

If you have concerns about how your data is handled, you may contact us directly or complain to the Information Commissioner’s Office (ICO):

Wyclcliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

The NHS may use confidential patient information for purposes beyond direct care, such as research and planning, to help improve health and care services.

Patients have the right to opt out of their confidential patient information being used for these purposes. This is known as the National Data Opt-Out.

The National Data Opt-Out does not apply where:

• There is a legal requirement to share information, or

• Information is required for an individual’s direct care

Patients can manage their National Data Opt-Out by:

• Visiting the NHS website

• Using the NHS App

• Calling 0300 303 5678